Payment Options

Electronic Check, Credit or Debit Card Payment Online (Visa, Mastercard, Discover, or American Express)

Effective February 25, 2019, payments are made through the NEW Appalachian State University Billing and Payments Center by Touchnet. A non-refundable 2.75% fee (minimum $3.00 charge), also referred to as a "convenience fee," is assessed by a third parth for all online card transactions.  Starting  February 1, 2020 Touchnet will be increasing the "convenience fee" for card transactions to 2.85%.  There is no charge to process electronic check payments. We do not accept payment over the phone.

For Students - Via the AppalNet Self Service: Select the AppalNet Self Service tab; select the Student Tab; select the Student Accounts link; select the Billing and Payment Center by Touchnet link.

AppalNet Self Service link

For Authorized Users - Via the Billing and Payment Portal by Touchnet: Login with the authorized user's email address entered by the student in the Billing and Payments Center by Touchnet as the username.  The password is initially a temporary password emailed upon authorization inside the Billing and Payments Center by Touchnet.  Upon login the password will be changed by the authorized user.  Please note: this password is unique to the Billing and Payments Center by Touchnet and is not the same as your Parent PIN Number used for FERPA verification and logging into the ASU Parent Portal

Authorized Users link

Billing and Payment Center by Touchnet access is added by the student inside the Billing and Payments Center Portal.  Please note, this is different login credentials than the Parent Portal.

*Parent Portal access is granted by the Student on the Parent Access link of the Student Tab on the Appalnet. If a parent pin needs to be reset (if it is forgotten) or an email address needs to be updated, the student must do this by selecting the same Parent Access link on their Appalnet and entering the new information and submitting. More information on Parent Access and the FERPA law can be found at this link: http://www.registrar.appstate.edu/ferpa.html

In Person at Our Cashier Windows (8 am to 4 pm, Monday through Friday, excluding Holidays)

  • Cash
  • Check
  • Money Order
  • Debit Cards

By Mail To:

ASU Student Accounts Office
ASU Box 32005
Boone, NC 28608

Overnight Mail:

ASU Student Accounts Office
 John E. Thomas Hall, Room 215
 287 Rivers St
Boone, NC 28608 *

Mail check or money order made payable to "ASU CASHIER" to the address above. Please include the Student's Full Name and FULL Student ID in the memo section of the check. In order to accurately process checks, we will need the full Student ID, not the xxxxx9999 format that is displayed in the Billing and Payment Center by Touchnet.

* The USPS recognizes 28608 as the zip code for Appalachian State University and will deliver overnight mail with this zip code. However, at times we have found that UPS and FedEx may not recognize 28608 as the correct zip code.  Check with your carrier prior to sending.