Contact Us

Contact Us

Our hours are 8 am to 5 pm. Reach us by phone at (828) 262-2113 or by email at

Our office is currently experiencing high call and email volume. We value your questions and will respond to your message as soon as possible.   

We encourage you to visit the FAQ section of our webpage for helpful information regarding bills and payments. 


COVID-19 Update

The Office of Student Accounts remains committed to serving our students and staff with quality service while following the CDC and Appalachian State ...

Convenience Fee Change Feb 1, 2020

Beginning February 1, 2020, our online payment processor, Touchnet, will increase the convenience fee rate for using a card for payment online from 2....

Spring 2020 Student Health Insurance Waive\Enrollment period is Open

Students will be billed $1,308.40 per semester forStudent Blue, the State University Health Insurance if they do not go to the Student Blue websi...