Change in Payment Acceptance Methods in Student Accounts
Effective May 30, 2017
Appalachian State University's Office of Student Accounts is making some changes to the methods of payment accepted by the university for charges posted to a student's account. These changes will affect online payments made through Appalnet, the Parent Portal, and payments made in person at our cashier window.
Beginning May 30, 2017, the following methods of payment will be accepted:
Payments made in person at our cashier windows:
- Money order
- Debit cards
Please note that we can no longer accept credit card payments in person, but we can take credit card payments online, subject to a non-refundable 2.75% transaction fee.
Payments made online:
- As of April 6, 2017, we now accept payments via eCheck (electronic check) using your checking account and bank routing number. There are no transaction fees charged when paying by eCheck. Driver's license numbers and check numbers are not required when paying by eCheck.
- Visa, Mastercard, Discover, and American Express (Debit & Credit). A non-refundable 2.75% fee will be assessed for all card transactions.
- We can accept payments via a tuition payment plan using Tuition Management Systems (TMS). Transaction fees may apply. View payment plan details on the Payments tab of this website.
Payments made by Mail:
- Checks (i.e. Personal, Savings Plans, 529, Scholarships)
- Payments from third parties
These changes will take effect Tuesday, May 30, 2017.
Frequently Asked Questions:
Why did ASU start charging me to use my Credit/Debit Card?
The cost of accepting payment cards for the University has grown dramatically in recent years. The University would prefer to recover funds through a convenience fee that were being used for payment of these costs. The goal is to generate budget savings for use in areas that support the academic mission of the institution.
Where does the money for this fee go?
Convenience fees collected go directly towards paying the fixed and variable costs of accepting credit/debit cards.
Other schools don't charge this fee, why does ASU?
For many years, Appalachian has absorbed the costs associated with accepting credit/debit cards. Schools independently make decisions regarding how to pay for such expenses. At this time, Appalachian State University no longer finds it feasible to pay the cost for accepting payments via this method. We have added the eCheck option to have another quick, free way to pay your bill online, (Other UNC schools convenience fee charges - UNCG 2.75%, WCU 2.75%, UNCW 2.75%, Wake Forest 2.7% only accepted when paying via payment plan, UNC 2.75%, NC State 2.75%, UNC School of the Arts 2.75%, ECU 2.75%, NC A&T 2.75%)
How can I pay my student account and avoid the convenience fee?
You can avoid this convenience fee by paying online with our new eCheck payment option or in person via cash, debit card, check or money order.
*NEW* Appalachian State University Offers Electronic Checks
The Office of Student Accounts now offers an Electronic Check option as a method of payment for your student charges. There is no service charge for electronic check payments.
Just choose Pay by eCheck on the Payment Confirmation screen and on the next screen fill out your appropriate banking information.
Please access the link below for detailed instructions on paying by eCheck. Instructions for paying with eCheck
*NEW* Student Billing Guide
Students and Parents: please access the link below for helpful information on Ebills, Spring 2018 billing schedule, Parental access, Health Insurance premiums and much more. We realize that paying for your college expenses can be very stressful and hope that this guide will help ease some of that burden. Welcome to Appalachian State Univerisity!
*NEW* Orientation Guide for 2018
Students and Parents: please access the link below for notes from the Spring 2018 Orientation. We understand that you received alot of information during Orientation and we wanted to make sure that you did not miss any of the important information that was talked about during this presentation. Please let us know if you have any questions!
Student Health Insurance
Students can begin waiving out of Health Insurance on November 1, 2017 for the Spring 2018 term. An additional Mandatory Health Insurance charge of $1,270 will be included on your account unless you waive out of the semester premium charge by January 31, 2018. For more information, please click on the link below.