Tuition and Fees are set by campus committees and then approved by one or more of the following: ASU Chancellor, ASU Board of Trustees, UNC Board of Governors. Tuition and Fee structure and prices are not eligible for appeal. The following is a non-conclusive list of situations that are not eligible for appeal:
-Medical Insurance Premium (Student Health Services and BCBS have their own appeal process) This committee does not have authority of appeals related to this charge.
- Specific Course fees (including but not limited to)
The Intern/Practicum Fee (liability insurance),
Specific course related Nursing Program Fees,
- Faculty/Staff/Emergency Worker Personnel waivers
- Housing charges (Housing has their own appeals process),
- Meal Charges (declining cash balance program),
- State mandated Late Fees and Interest (unless due to documented administrative error).
- Orientation Charges,
- Or any other non required tuition or fee.
- Charges related to In-State vs. Out-of-State residency determinations.(There are separate appeal processes via the state Residency Determination System (RDS).
- Charges related to any course that has been graded (including an “F” or an “I”)
The following are the ONLY appeals that will be reviewed.
A student may appeal either their Fixed Tuition Cohort due to discontinuation of enrollment or the refund percentage received for dropping a course or withdrawing from a term. If you have not withdrawn from or dropped the course(s) in question, your appeal will be automatically declined. A student may appeal if one of the four reasons listed caused a disruption in their pursuit of a degree. Examples of required documentation to suppor the appeal is listed below each potential appeal reason.
- Military Service Obligation
Written verification of the student's voluntary or involuntary performance of a duty in connection with service in the Armed Forces, Reserves, or National Guard including but not limited to; active duty, active duty for training, and inactive duty training.
- Serious Medical Debilitation
Issued by treating healthcare professional(s) stating all of the following: 1)Date on which disability commenced; 2)extent to which the disability has impacted the student's pursuit of a degree; 3)Relevant and appropriate medical facts regarding the condition.
- Short Term Disability Certification
Issued by the treating healthcare professional stating all of the following: 1)Date disability commenced; 2)extent to which the student's physical or mental incapacity has impacted the student's pursuit of a degree; 3)Relevant medical facts regarding the condition; 4)That, to the best of the treating professional's knowledge, the student's disability is not permanent.
- Long Term Disability Certification
Issued by the treating healthcare professional stating all of the following: 1)Date disability commenced; 2)extent to which the student's physical or mental incapacity has impacted the student's pursuit of a degree; 3)Relevant medical facts regarding the condition; 4)That, to the best of the treating professional's knowledge, the student's disability is permanent.
- Extraordinary Hardship - A student that experiences an extraordinary hardship despite responsible handling and beyond the students control may submit an appeal. Student must specifically state what the hardship was and provide adequate and relevant documentation to support how their hardship contributed to the need for an appeal.
Verification of any circumstances which, despite responsible handling, led to the substantial disruption or interruption of the student's pursuit of a degree.
Once an appeal is received, the student will receive an email confirming receipt of the appeal. ALL documentation must be turned in with the appeal request. Please Note: Being unaware of timeframes to drop course and/or withdraw are not valid appeal reasons and will be rejected.
Committee Meeting Schedule:
The Committee meets atleast once per semester as needed.
Fixed Tuition Appeals
NC General Statute 116-143.9 allows for an appeal of the determination that a student did not maintain continuous enrollment. There are no appeals for the calculation of initial eligibility. The legislation allows appeals of continuous enrollment status when a break in enrollment was substantially disrupted due to: 1) a military service obligation, 2) a serious medical debilitation, 3) a short-term or long-term disability, or 4) other extraordinary hardship beyond the student's control. To request a Fixed Tuition Appeal, please complete the Tuition Appeals Form (PDF, 36 KB) and send it and all supporting documentation to studentaccounts@appstate.edu with a title of "Tuition Appeal". The appeals committee meets periodically throughout each academic term and will make decisions on each request during these meetings. You will be informed of the committee's decision from the University Treasurer or his/her designee.
Tuition Refund Appeals
Students may appeal for an exception to the posted policy and/or withdrawal calendar. To request an appeal of the withdrawal policy/calendar a student must first be withdrawn from the academic term being appealed. Students should complete the Tuition Appeals Form (PDF, 36 KB) and supply any potentially relevant information supporting their appeal. This may include emails or letters from university faculty and/or staff. The more documentation provided to support your request, the more information the committee has to review and consider your request. To request a Tuition Refund Appeal, please complete the Tuition Appeals Form (PDF, 36 KB) and send it and all supporting documentation to studentaccounts@appstate.edu with a title of "Tuition Appeal". The appeals committee meets periodically throughout each academic term and will make decisions on each request during these meetings. You will be informed of the committee's decision from the University Treasurer or his/her designee. **Please note: courses that students remain enrolled in for the current term, or were never dropped or withdrawn from in a prior term are not eligible to be reviewed and will be automatically declined as this would violate state statute.
Other Tuition Related Appeals
NC Residency and Residency Appeal
NC Residency information, as well as appeals procedures, can be found on the Office of the Registrar's NC Residency for Tuition Purposes page.