Student Accounts

News

IMPORTANT NOTICE

 Interest Charge on Out of School Delinquent Accounts

North Carolina General Statute 147-86.23 requires state agencies to charge interest on unpaid balances. Once a student is no longer registered at ASU (Out of School) and has received 2 past due billing statements an interest charge will begin to be assessed monthly. The interest rate is established by the State of North Carolina and currently is an annual rate of 5%. Unpaid interest charges will accrue each month until paid.

Late Payment Penalty on Out of School Delinquent Accounts

ASU is also required to charge a onetime late payment penalty of 1% of the total amount due on accounts with delinquent balances when the student is no longer enrolled and has received 2 past due billing statements.

Appalachian State began assessing these charges on out of school delinquent accounts on January 31, 2012 in order to be in compliance with the University of North Carolina Finance Improvement and Transformation Project and state policy.

Your Student Accounts Office is Going Green

Starting with the fall 2011 bills we will discontinue mailing paper bills. Bills will be e-mailed to the student ASU e-mail address and an e-mail notice will be sent to parents or guardians that have been given Student Accounts access and parent e-mail address(es) has been entered by the student. For instructions on granting parent access go to www.registrar.appstate.edu/ferpa.html. Students will be able to view and print the bills on AppalNET and parents/guardians (with Student Accounts access) will be able to view and print the bills on the Parent Portal.

Student Health Insurance

Since the 2010-11 academic year, any student enrolled in a degree-seeking program at Appalachian State University for six or more semester hours and who is eligible to pay the student health fee, must provide proof of a creditable health insurance policy. Students who do not provide proof of insurance will be charged for health insurance provided by Pearce & Pearce. The Health Insurance Premium for the 2011-12 academic year is $392.00 per semester.

Any student meeting these criteria who has an existing creditable health insurance policy can waive out of the UNC system plan. The web portal to waive out of the UNC system plan is www.studentinsurance.com. If you have questions about student health insurance please call Health Services at 828-262-7463.

Tuition and Fees

On Feb 11, 2011 the UNC Board of Governors submitted a tuition and fee increase for the 2011-2012 academic year to the legislature for approval. Among the changes are a 6.5% tuition increase for residents and non-residents, an increase of $70.00 a year in Athletics fees and a $20.00 a year increase in the Education and Technology fee.

Please visit the tuition and fees page for detailed tuition and fee information.

Financial Aid Refunds

Financial Aid refunds are processed twice per week as aid posts to accounts. Please see the "Refunds" link on this site for additional information. It is important that students keep their address(es) current in the system. If you do not see specific loans, scholarships or grants on your student account, contact the Financial Aid Office.

Foreign Study Abroad "Trip" Charges

Students should pay trip charges based on the schedule provided by the Office of International Education and Development. Questions about trip charge payments should be directed to OIED at 828-262-2046.

Welcome

The Student Accounts office is comprised of two functional areas - Cashier's Office and Perkins Loan Servicing Center.

The Cashier's Office is responsible for the billing, receipting, and depositing of all University related funds. Student and faculty/staff accounts receivables (other than loans) are maintained in this office.

The Perkins Loan Servicing Center houses and maintains all fiscal records for the NDEA/NDSL Federal Perkins Loan Fund and the Appalachian State University Student Emergency Loan Fund. This center is also responsible for collecting repayments.

Parent Portal Access and FERPA
Go to this page to learn about access to educational records and the process students must follow to grant access to parents, relative, or guardian. Student consent must be granted to allow Student Accounts staff to discuss account specifics with parents, other designated relatives or third parties.

Billing and Collections Policy - please read - click here

Location and Business Hours

The Student Accounts Office is located on the second floor of John E. Thomas Hall. The telephone number is (828) 262-2113. Business hours are 8:00 a.m. until 4:00 p.m., Monday through Friday.