Billing Information

REGISTERED STUDENT BILLING

After bills have been generated, email notifications will be sent to student ASU email addresses and available parent email addresses notifying recipients that bills are available to be viewed online via the AppalNet Self Service and Parent Portal sites.   Billing statements will not be attached to the emails.

To view ebills:
Via the AppalNet Self Service (AppalNet Self Service link):  Select the Self Service tab; select the Student Tab; select the Student Accounts link; select the ebill Link; select the Bill Date from the drop down menu and click View Statement

Via the Parent Portal (Parent Portal link): Login with the 9-digit Student Banner ID and your 6-digit pin; select the ebill tab; select the Bill Date from the drop down menu and click View Statement

* Parent Portal access is granted by the Student on the Parent Access link of the Student Tab on the Appalnet.  If a parent pin needs to be reset (if it is forgotten) or an email address needs to be updated, the student must do this by selecting the same Parent Access link on their Appalnet and entering the new information and submitting.  More information on Parent Access and the FERPA law can be found at this link: registrar.appstate.edu/ferpa.html

For payment options, instructions, and further information, please select the Payments tab from the menu tab of this website.

Current Bill Information - See the Calendar tab for billing and due dates.

Please be aware that additional charges may be added after the bills are generated.  Diploma and postage, library fines, parking and traffic fines, technology consumables, charges for textbooks not returned, dorm check-out charges, and so on, may not be be on the billing statement. If they occur durring the billing cycle, they will be due on the due date of the bill they appear on. If charges are added to the account after the last bill of the term (mid-term bill),  they are payable when posted to the student's account. 

Billing statements are in summary form. To view detailed account transactions and to make a payment, log into your AppalNet Self Service account or Parent Portal account.

AppalNet Self Service link 
Parent Portal link

Students and parents should monitor account detail on a regular basis.

 

STUDENT ACCOUNTS HOLD

Students with unpaid prior term charges will not be able to register for future semesters or receive a diploma or transcript until the account is paid in full.

 

NON-REGISTERED STUDENT BILLING

Students who have left ASU and have outstanding balances on their Student Accounts Receivable account are mailed statements for two consecutive months. If there is no response to the statements a follow-up letter is sent. If there is still no response and the account is over $50.00, it is referred to the State Attorney General. After the Attorney General's Office has exhausted collection efforts, the remaining accout balance will be referred to a State contracted collection agency.

Current contracted collection agencies are:

Williams and FudgeTodd, Bremer, & LawsonWindhamACT
300 Chatham Ave.PO Box 36788380 Main StreetPO Box 8012
Rock Hill, SC 29730Rock Hill, SC 29732Salem, NH 03079Canoga Park, CA 91309
(800) 849-9791(855) 217-9240(800) 969-0059(800) 394-4228, Press #2
www.wfcorp.comwww.tbandl.comwww.windhampros.comwww.accountcontrol.com

 

Interest Charge on Out of School Delinquent Accounts

North Carolina General Statute 147-86.23 requires state agencies to charge interest on unpaid balances. Once a student is no longer registered at ASU (Out of School) and has received 2 past due billing statements an interest charge will begin to be assessed monthly. The interest rate is established by the State of North Carolina and currently is an annual rate of 5%. Unpaid interest charges will accrue each month until paid.

Late Payment Penalty on Out of School Delinquent Accounts

ASU is also required to charge a one time late payment penalty of 10% of the total amount due on accounts with delinquent balances when the student is no longer enrolled and has received 2 past due billing statements.

Appalachian State began assessing these charges on out of school delinquent accounts on January 31, 2012 in order to be in compliance with the University of North Carolina Finance Improvement and Transformation Project and state policy.

Set Off Debt Collection Act and State Employee Debt Collection Act

Debtors to the University with debts of $50 or greater and in arrears ninety days or more must be listed annually with the N.C. Department of Revenue for potential set off against their N.C. individual income tax refunds. Also a listing of debtors to the University, regardless of the dollar amount, is to be submitted annually to the Office of State Budget and Management to cross check and determine if any debtors are employed by the State of North Carolina.